SOTI XSight

Summary of Innovation

SOTI XSight is the world’s first diagnostic intelligence and support solution. Integrated with SOTI MobiControl, SOTI XSight provides businesses a supercharged solution with the operational intelligence, support and management tools leaders need to streamline their operations.

One of the great ways SOTI XSight helps business leaders is by saving costs on device management. Business-critical mobile device replacement tends to be a recurring problem for businesses in all sectors. Our global report on sustainability found that 69% of U.S. IT leaders believe devices are being disposed of unnecessarily. Prematurely throwing away devices, does not only affect a business’ bottom line but contributes to e-waste. Reducing e-waste by extending the lifespan of your mobile devices can save organizations money. Thirty-five percent of IT leaders reported up to 25% of annual budgets being allocated for battery replacement. By utilizing a diagnostic intelligence tool, like SOTI XSight, features like Smart Battery Dashboard can predict when batteries will fail so businesses can proactively replace them, reducing chances of downtime and contributing to less e-waste. SOTI XSight allows IT teams to track the health of device accessories, identify specific issues and proactively address them reducing the need to replace entire device fleets based on estimated warranty or for the latest model.

Innovation Statement

Without having the device physically in your hands, it can be difficult for IT teams to support and diagnose issues. However, SOTI XSight enables businesses of all sizes to fix problems faster, get total visibility on device performance, solve current issues and protect against future ones – all remotely. With SOTI XSight, organizations can make smarter decisions regarding their business-critical mobile strategy.

Applicability

Part of the SOTI ONE Platform, IT administrators can improve performance and reduce the operating costs of their business-critical mobile operations. Mobile device downtime is expensive and results in unhappy customers and frustrated workers. Therefore, it is important for companies to understand what is happening on their devices – in real-time.

 

Posted Date	1/12/23
Contact	Mary Shorun
Contact Email	mary.shorun[at]soti.net
Category	Best New Innovation

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