Attendee Frequently Asked Questions

Monday - March 20, 2023	10:00 am - 5:00 pm
Tuesday - March 21, 2023	10:00 am - 5:00 pm
Wednesday - March 22, 2023	10:00 am - 5:00 pm
Thursday - March 23, 2023	10:00 am - 3:00 pm

McCormick Place
2301 S. Lake Shore Drive
Chicago, Illinois 60616

Email ProMat 2023 Customer Service for answers to your specific questions or call 1-800-446-2622/1-704-676-1186.

ProMat 2023 is sponsored by MHI. MHI is an international trade association that has represented this industry since 1945. MHI members include material handling and logistics equipment and systems manufacturers, integrators, consultants, publishers, and third party logistics providers. The association also sponsors trade events such as ProMat 2023 and MODEX to showcase the products and services of its member companies and to educate industry professionals on the productivity solutions provided through material handling and logistics. For more information on MHI, visit http://www.mhi.org.

ProMat 2023 will be operated with best practices and taking into account all current sanitation recommendations to offer a safe environment for all participants.

We are closely monitoring developments and mandates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), local public health officials and our venue partners in Chicago for guidance on how best to ensure the well-being of all attendees, exhibitors, partners and staff on site at ProMat 2023.

Potentially, regulations in place may require face masks for all individuals upon entry into McCormick Place. If so, masks will be available on site to all individuals who need one.

Comprehensive and thorough hygiene reminders will be in place throughout the entire campus.

McCormick Place has been awarded the GBAC Star™ Facility Accreditation. GBAC Star™ includes adhering to protocols in place for disinfection and cleaning of all public spaces, restrooms, meeting rooms, and high touch areas. The GBAC Star™ program is the gold standard for cleaning, disinfection and infectious disease prevention for prepared facilities.

Sanitizing stations will be set up throughout McCormick Place.

We will continue to update safety protocols as we approach the show.

You can register online by completing a brief form. You will be asked to provide a valid email address and basic contact information.

Show registration is free. Your registration will give you free entrance to the ProMat 2023 exhibits, all keynotes and show floor educational sessions

You should have received your registration confirmation email when you registered. Bring it to a registration kiosk when you arrive at ProMat 2023 to print your badge. If you need another copy, you can go request another copy of your registration confirmation.

No. Children under 16 cannot attend ProMat 2023.

Click here for a complete list of show hotels and to make an online reservation. Click here for complete travel information to ProMat 2023.

Yes. ProMat 2023 will offer complimentary shuttle busses between ProMat 2023 show hotels and McCormick Place. Busses will run between McCormick Place and all designated ProMat 2023 Show hotels from March 20 - March 23, 2023. Bus schedules will be posted at McCormick Place and in each hotel.

Click here for a map and driving directions to McCormick Place.

Click here for information on Chicago, IL, such as attractions, dining and other activities.

During the registration process, check the option labeled "I would like a visa invitation letter" to have an invitation letter sent to you via email along with your registration confirmation. You can present this letter as documentation for getting a visa. Click here for more resources.

Click here for the educational seminars being held at ProMat 2023. Please note that the ProMat 2023 show floor seminars are free to all attendees on a first-come, first-serve basis so arrive early to reserve your seat.

If you would like to sponsor a seminar at ProMat 2023, please click here to make your request.

Meeting rooms require a separate registration. Meeting room registration information may be viewed by clicking here.

You can access the searchable list of exhibitors by clicking here.

Attendee FAQs

General

Safety Measures

Registration

Hotel & Travel

International Visitors

Educational Conference

Meeting Rooms

Exhibitors

Attend

Exhibit

Press

Travel

Attendee FAQs

General

What are the show hours?

Where is the show located?

How do I obtain specific information about the show?

Who is the organizer of ProMat?

Safety Measures

How is MHI addressing the safety of all audiences at the physical event?

Registration

How do I register to attend?

How much does it cost to attend?

When will I receive my ProMat badge?

May I bring a child to the show?

Hotel & Travel

How do I know what show hotels still have availability?

Will there be a shuttle bus service to McCormick Place

How do I get to ProMat 2023 if I am arriving by car?

Where can I find information on Chicago, IL?

International Visitors

Who do I contact for obtaining a visa?

Educational Conference

What seminars will be available at the show?

How do I become a speaker?

Meeting Rooms

How do I obtain a meeting room?

Exhibitors

Where can I obtain an exhibitor list?